Understand your customers through social media comments, surveys and reviews

In a single workflow, understand the relationships with naysayers and encourage your brand advocates.

Trusted by over thousands of local brands and businesses

Reconhecido pelo G2 como líder em Reputação Online

%

of consumers read online reviews before visiting a business.

%

of consumers prefer businesses that respond to reviews.

%

foot traffic increase when star ratings improve by 0.1.

Why should brands with physical branches listen to the voice of the customer?

3,800 billion people are active on social media.

97% of people turn to reviews as the first source when making a purchase decision.

33% of all purchases start with an interaction on social media.

20% of local search results are influenced by online reviews.

20% of local search results are influenced by online reviews.

 

Monitor, manage, and collaborate to respond to reviews and social mentions, all from one place.

Analyze and report on team metrics to create data-driven strategies that drive business results.

Get more customers and more sales in your branches

 

Get actionable insights and create reports to share with your C-Suite that help you optimize campaigns and create low-cost, high-ROI ways to win more customers

Build and manage your brand

 

React to social engagements in a timely manner and schedule and publish posts while gaining insights to improve marketing material and future business operations.

Empower your employees

 

Develop personalized social media messages that employee advocates and marketers can use on their own social profiles to streamline content distribution and increase brand awareness.

We take feedback seriously

If you want to know more about us, just read the reviews. Our customer success team regularly wins best-in-class awards. Our online reputation management software consistently receives top ratings from reviewers on Google, Capterra, Facebook and G2