Understand how your customers feel.

Improve your brand’s

customer experience.

Staying in touch with changing customer needs ensures long-term brand success.

Trusted by over thousands of local brands and businesses

Recognized by G2 as a leader in Online Reputation

The trusted choice of many!

Turn the interpretation of feedback into an action plan

 

Our natural language processing engine identifies trends and opinions through comments and reviews.

Automatic categorization organizes large amounts of consumer feedback and helps brands develop proactive strategies to meet and exceed customer expectations.

Mitigate your brand risk

 

Monitor comments and reviews for trends that indicate operational issues and allow your team to escalate and resolve them.