What is WhatsApp orders for restaurants?
WhatsApp orders are food orders that customers send directly to the restaurant's WhatsApp number. They can include product selection, customization, delivery address, and payment coordination all within a conversation.
Why it matters for restaurants
- Receive orders without platform commissions
- Offer personalized service during the ordering process
- Facilitate reorders with accessible conversation history
Example applied to a restaurant
A Chinese restaurant in Quito added a WhatsApp button on their website and Instagram. The first month they received 127 orders through this channel. 31% of those customers reordered within 4 weeks compared to 12% repeat rate on delivery apps.
Evaluate your restaurant in 60 seconds
Discover how your restaurant is performing on Google Maps, local SEO, and online presence. Get a free, personalized diagnosis.
Scan my restaurant