What is a Reservation form for restaurants?
A reservation form is an element on the restaurant's website or social media where customers enter date, time, number of people, and contact information to request a table. It can be connected to a reservation system or send email notifications.
Why it matters for restaurants
- Capture reservations 24/7 without answering calls
- Collect contact information for confirmations and marketing
- Reduce communication errors on times and party size
Example applied to a restaurant
A seafood restaurant in Guayaquil received 78% of reservations by phone concentrated between 12pm and 2pm. They added a form on their website and Instagram bio. In 6 weeks 41% of reservations came through the form, many late at night or outside business hours.
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